# Talk to a human

> Got a question, hit a snag, or want to talk partnerships? We're a small team and we actually read every message.

URL: https://brandcrux.ai/contact

Effective Date: April 23, 2026

## Get in Touch

Got a question, hit a snag, or want to talk partnerships? We're a small team and we actually read every message.

## Email Us

- **Support**: support@brandcrux.ai. For account issues, technical help, billing questions, and refund requests.
- **Business Inquiries**: hello@brandcrux.ai. For partnerships, integrations, and general business discussions.

## Response Time

We reply within 24 to 48 hours on business days. If it's urgent (billing, account access), drop your account email and any transaction IDs so we can jump on it faster.

## Send Us a Message

Drop us a note. We'll get back to you, promise. The contact form on the page collects your name, email, subject, and message. You can always reach us directly at support@brandcrux.ai.

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BrandCrux is the brand authority tracker across channels. The crux of your brand across channels. https://brandcrux.ai